Crown Buick GMC
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Dealership Service Review
service Rating
Awesome service department! They earned my business!
Written byon 07/28/2014
I brought my 2007 G6 convertible in to be repaired at Dick Norris.
Dick Norris GMC did NOT have the expertise to handle this repair and ultimately caused further damage ($600+) to my convertible top, which made it unusable altogether.
Crown Buick GMC repaired the damages to bring the car back into its previous state.
The original repair to fix a broken hinge could not be successfully complete since GMC quit making the required parts.
To ensure I could still use my convertible top, their expert service repairmen knew that the hinge was to operate a COSMETIC part of the vehicle.
As a result, they simply removed the COSMETIC cover and I left with a fully functional vehicle!
So very pleased with their expertise and they have gained a new customer.
I will be back to this dealership again to purchase my next vehicle.
Moving forward, I will not only have my 2007 G6 convertible serviced here, but also my 2011 GMC Acadia!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes