Fields BMW of Lakeland
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Dealership Service Review
service Rating
Service was fantastic!
Written by 07/09/2013
onI went to Fields BMW in Lakeland for my regular scheduled service as while as a minor interior trim problem. My service advisor's name was Mike and he was fantastic! He kept informed on the progress on our car and it was ready earlier than time we were told! I highly recommend this dealership's service department!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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gabmft on 07/15/2013
Dealer Response
Thank you for your excellent marks! We appreciate your kind comments and your recommendation! I'm glad to hear that our team was able to exceed your expectations. If there is anything else we may do to elevate your ownership, please let us know! Sincerely, Gary Gordon - General Manager.
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