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Mercedes-Benz of Fort Myers Sales Reviews

  • 15461 S Tamiami Trl
  • Fort Myers, FL 33908 (map)
  • (877) 654-8247
  • Chat with Dealer
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Sales Rating Love MB Written by MikeTed on 03/30/14 06:46:55 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased two vehicles and Nick V. was and is by far the most enjoyable sales person we have delt with. His knowledge and assistance in choosing the right car wasd like doing business with a family member. The no pressure and friendly way he was made our decision easy to choose Ft Myers Merce...
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Sales Rating Worst Customer Service Experience Ever... Written by RCATPA on 03/28/14 07:51:26 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

At the Mercedes Benz Fort Meyers dealership, I found a 2012 Jaguar XF Porfolio in the exact color combination that I've been looking for for the past 6 months. Living in Tampa, I wanted to do as much pre-work as I could so not to waste a trip down there. I clicked on the True Price button and entere...
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Dealer Response

Hi RCATPA, We are committed to providing prompt customer service, and it saddens us to hear that we did not live up to this expectation. We sincerely apologize for your frustration and would like to speak with you at your earliest convenience. Please contact J... Read more

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Sales Rating BEWARE!!! Written by mtechnic6 on 04/02/13 08:11:11 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

BEWARE they maybe a high end dealer but they act like a mainstream dealer in how they interact with you and the tactics they use. Furthermore, they will not allow you to unwind a car deal even if you just return 10 minutes later due to unforseen circumstances! My lenders was not please but could n...
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Dealer Response

Hello, mtechnic6! We appreciate you taking the time to bring this issue to our attention. I'm sorry to hear that your experience with our dealership did not meet your expectations, and would love the opportunity to hear more about it so that we can set things ... Read more

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Sales Rating Where the online sales people [non-permissible content removed] Written by 1223451 on 02/19/13 11:08:47 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

As for cars, prices or vehicles, they have them all. BUT, more noticeably, the dealership as a whole, has adopted the ethical standards of a [non-permissible content removed]. If that's the way they choose to deal with their customers, that's FINE! NO, I am NOT angry at them--what's the use of bei...
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Dealer Response

Thank you for taking the time to bring this issue to our attention. Our primary goal at the dealership is to provide absolute customer satisfaction, so I apologize that you feel you were mistreated. I would love the opportunity to hear more about your experien... Read more

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Sales Rating Pleasant experience Written by Robert_Snow on 01/02/13 11:51:05 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I hate going to car dealerships. For me, it has never been a very pleasant experience. However, I went to MB of Ft Myers to test drive a Certified Pre-owned 2010 vehicle and was pleasantly surprised. Everyone was friendly, courteous and professional. I bought the car. I will buy my next car there al...
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Dealer Response

I'm thrilled to hear you had such a pleasant experience at our dealership, Robert! We're thankful for your business and your kind review as well, and look forward to working with you in the future!

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