Colonial Mazda

Please take the time to read this- this is my honest and horrific experience I had here. If I could score them a zero- or less than zero- I would!!! I was looking around at other dealerships in the area and they were very patient with me...until we got to buying the car. I decided to buy from their dealership even so they were $700 more than the best deal I got. I spent hours speaking with them and found it completely unprofessional when they started TEXTING me to ask questions. The day I was buying the car, they had me come in at 6:00 but quickly changed it to 5:30. I got there at 5:30 and waited for over a half hour to be seen by the salesman. I was inspecting my car and they told me that the salesman went to get gas in my car (that was right in front of me) which is why I was waiting. However, he was not - he came driving through with another prospect in a test drive. It was after 6:00 when I got to sit down with them and they were closed at that point. They sent me in to the business managers office to start signing the documents. He was very short with me and just wanted me to sign as quick as possible. I took my time and read everything carefully and thank god I did because THEY TRIED TO SNEAK IN ANOTHER $2100 on my loan. They said that they had to pay someone to locate and deliver the car and that added money and because this was not the one they had in stock they could not honor the quote. No one reached out to me to let me know of the price difference and they thought they could just take advantage of me. They tried to say it was my fault because I spoke to a few different people...because the salesman had a day off and I needed an answer on something. It's not my fault they all don't communicate and I should not be penalized for that. I know they waited until after they closed to finalize the deal because either I would be a fool and take it OR I would make it a bid deal and they didn't want other customers to see their true colors as a dealership. Another thing I didn't like is that they said the car has 133 miles on it but it may read more because they got the car cleaned and put gas in it...well then it should reflect those extra miles and not just a quick send-off. Before I left- without the car- I made them give me my $5000 deposit back. I also asked for all of the documents I signed so I could take them and shred them and they would not give them to me. I asked if I could watch them shred them then and I was told" No, nothing is official if you don't sign the bank documents". I don't know who they think they are but I have told everyone I know NOT to buy a car from them and I advise you to do the same.