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Best car buying experience in 34 years
Written by 09/05/2014
onAutomation car purchase
I have been buying cars for over 34 years, averaging a new or used car every 4 years, and my car buying experience at Autonation in Littleton was the best experience I have ever had, hands down, no comparison. I have purchased cars in Iowa, Utah, Germany, and 4 cities in Colorado, and I was blown away by the courtesy, friendliness and professionalism of every member of the Autonation staff. I walked in on a busy Saturday morning and was immediately greeted and offered assistance. I test drove several vehicles within a short time period with a dedicated salesperson (Mike), who was extremely knowledgeable about each vehicle. Once I decided which vehicle I wanted the sales process was quick and efficient. I was given a fair price on my trade-in, and an unbelievable price on the vehicle I purchased (way below the Affiliate price my company gets). I was offered the standard extended warranty and extra protection, but as soon as I declined the sales pitch stopped. No pressure - and very respectful. When my vehicle was ready to go, the manager (Steve K.) gave me a thorough walk-through of my vehicle and all of its advanced capabilities. I got a vehicle I love and the most pleasant car buying experience, which continued after buying the car with outstanding service support and a tin of fresh baked cookies! The biggest surprise was the extra personal touch by one of the staff that noticed my Salida Beer Fest t-shirt and struck up a conversation about my favorite beer. Before I had made the commitment to buy a vehicle I was informed that the six pack of Left Hand Milk Stout Nitro that I saw in the water fridge had been bought for me while I was out test driving several vehicles!!! I have only hit the highlights in this review...Thank you to Steve K. and the entire staff for an extraordinary car buying experience! I will be telling people about my experience for years, and I will definitely be back when it's time to buy another vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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autonation on 09/07/2014
Dealer Response
We are more than glad to be of service! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
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