John Elway Chevrolet
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The rapture of the remotes
Written byon 06/30/2015
I suppose this is like so many of life's little precious moments. If I had known what an extended procedure this was going to turn out to be, I would have never attempted to replace the batteries in my remotes. It really is not that big a hassle to physically lock and unlock the car, by actually inserting the key in the lock. Oh well, we live and learn. It's not the fault of the dealership, everybody there could not have been nicer, it is just the programmed obsolescence of the remotes. I will probably be dead before they have to be replaced again, so it is not a problem of any consequence.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
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elwaydealers on 07/13/2015
Dealer Response
Jayne, we are so sorry to hear changing the batteries in your remotes was such an ordeal for you. Hope our team was able to help make the situation as painless as possible, please let us know if there is anything further we can do to help you. And we hope your batteries don't die for a very long time!
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