2014 Chrysler Town and Country Minivan Review & Ratings | Edmunds

2014 Chrysler Town and Country Minivan Review

2014 Chrysler Town and Country Minivan
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Edmunds Summary Review of the 2014 Chrysler Town and Country Minivan

  • B Edmunds Rating
  • With its comprehensive equipment and nifty Stow 'n Go seats, the 2014 Chrysler Town & Country looks great on paper, but rival minivans are fundamentally more refined.

  • Pros

    Versatile rear seating and cargo bay configurations; plentiful standard and optional features.

  • Cons

    Doesn't ride as well as competitors; limited driver legroom; occasional rough shifts from transmission; seven-passenger maximum.

  • What's New for 2014

    The Chrysler Town & Country enters 2014 without any major changes.

Reviews from owners of the 2014 Chrysler Town and Country Minivan

Average Consumer Rating (See all 12 reviews) Write a Review

Disappointed in navigation system

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Vehicle: 2014 Chrysler Town and Country

I think that Chrysler has done it self and its customers a disservice with their inclusion of the Garmin navigation system. Lifetime maps should be included even if it adds to the price. It is a safety issue to not have up to date maps. A reasonable price like $25 wouldn't be bad but I will not pay $149 + to update maps. My TomTom have free map updates and only cost $89. Also all available safety features should be standard. We will be getting rid of our van in a year of so.

Great family hauler, never running out of space

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Vehicle: 2014 Chrysler Town and Country

Very comfortable. Decent fuel economy. >25mpg observed on freeway provided that there's no headwind. U Connect bluetooth is poorly designed. Voice control works poorly. Many bugs.

1 of 1 people found this review helpful

Most bang for our buck!!

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Vehicle: 2014 Chrysler Town and Country

It's perfect if you want all the luxury of a high end van but not the crazy price.....completely happy with our purchase!

5 of 7 people found this review helpful

Bad customer service no warrantee for rotors

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Vehicle: 2014 Chrysler Town and Country

Bought my car August 2014. Had it in the shop the first month. I have had it in shop 10 times since I purchased the vehicle. Had issue with power steering making noise & feeling funny, brought it into dealership they said nothing was wrong three visits later it was bad gaskets and bearings now it's fixed. Brought car in for brakes system slipping on stop and feeling bad like they're not working properly since December 2014. Brought car in again for the 10th time as instructed by Chrysler Escalation Customer Service Dept. they said brakes were perfect. but breaks still slipping at a normal stop or slow down at stop signs and to slow down to make turns. Called customer service been dealing with them since last year in August I have had eight different representatives five escalation department representatives and nobody has helped me at all. Engine runs very rough and starter legs at start and feels like it won't start randomly service dept says can't be duplicated but it is happening constantly for me. Chrysler is not part of the BBB so they will not deal with the BBB complaints. They are not part of consumer affairs so they won't deal with consumer affairs complaints. When you call Chrysler for help they just tell you to take it back to dealerships. Chrysler Customer Service is not there to help you they are there to just keep giving you the runaround and tossing you to different people making you waste your time at dealerships trying to get it fixed until your warranty runs out at 36,000 miles my issues have been since I had 2000 miles on my car and now I'm at 21,000 miles on my car and still nothing is been fixed except for my power steering gasket and bearings. At this point I'm at fear that my brakes will go out that is my opinion but everyone else seems to think that nothings wrong with my car except for me my husband and other people that I've had drive my car ask me what's wrong with your breaks so I know something is really wrong even though Chrysler in the dealerships are giving me a stupid feedback that there's nothing wrong one dealership says brakes are great a week later another dealership says rotors are warped another dealership says rotors are great I want after that Kreiser says there is no warrantee for your rotors even if they go bad after four months from when you bought your car. So if your rotors are bad from the day you buy your car I was told by the Chrysler Escalation Customer Service Department tamara that if it is the rotors that were bad from the day I bought my car that I would have to pay the $500 to have them replaced. Chrysler will not cover the rotors even if they were poor quality or already bad the day you bought your car FYI

Map updates @ $149 each year - dark rear windows

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Vehicle: 2014 Chrysler Town and Country

MAP UPDATES will cost you $149 EACH YEAR plus taxes and fees. They don't tell you that when you buy the car. What a rip-off. What's worse is that you can only get firmware updates IF you buy the map updates - no other way. This cost is never mentioned by the salespeople nor does it appear on the website or in the sales brochure. Reality check - You can buy a Garmin hand held GPS with lifetime maps and live traffic updates for less than the cost of an annual update on your Chrysler T&C. ---------------- WINDOW DESIGN FLAW - Here's another thing I HATE. The WINDOWS on the 2nd and 3rd row as well as on the tailgate are very DARK. It's noticeable in the daylight but not a real problem. However, at NIGHT - visibility is absolutely awful - you can barely see through the dark glass except in very well lit areas. The engineers who design these cars should be forced to drive prototypes under dark conditions before manufacturing and releasing them for sale to the public. Our two previous minivans - A Chevrolet VENTURE and UPLANDER both had tinted windows but they were perfectly fine at night - the Chrysler is not.

5 of 6 people found this review helpful

For 30 years the leader in minivans

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Vehicle: 2014 Chrysler Town and Country

This 2014 T&C 30th Anniversary Edition had features and a price that gave maximum value for the money. Plenty of seating and cargo carrying options. Respectable highway gas mileage 25-27+. The 30th anniversary model has u-connect with bluetooth , Sirius Xm, and Navigation. Blind Spot Monitoring, Cross Path Detection and other options that add comfort and safety to the driving experience. Go to a dealer and compare features. Drive one. I bought my T&C at the end of the model year in 2014 (October) and saved thousands off sticker.

Full Expert Review: 2014 Chrysler Town and Country

What's New for 2014

The Chrysler Town & Country enters 2014 without any major changes.


At first blush, the 2014 Chrysler Town & Country seems like it should be the class of the minivan segment. Even the base Town & County Touring comes standard with a remarkable range of features, including a rear-seat DVD entertainment system, while higher-end models have enough goodies to rival those of luxury sedans. Although 2014 could be the current Town & Country's final year of production, the venerable Chrysler still checks most of the boxes for minivan shoppers. It's natural to wonder why this van doesn't get more respect.

But to get the full picture, you have to consider the current Town & Country's checkered past. Before the 2011 model year, when Chrysler unveiled extensive updates, both the Town & Country and its Dodge Grand Caravan sibling were frankly not competitive relative to the latest people-movers from Japan. And although those updates, including an interior overhaul and a new engine and transmission, restored the Chrysler twins to respectability, the van's basic design and structure remained intact. This explains why even the fancy Town & Country still goes about its business with a relative lack of refinement. There's only so much Chrysler's engineers could do with those pre-2011 bones.

For some minivan buyers, this might not matter all that much. All those standard and available luxuries are appealing, and the van's signature feature ? the Stow 'n Go seats ? are exceptionally handy when it's time for hauling cargo instead of passengers. Plus, the Town & Country's V6 engine offers a decent mix of power and fuel economy, even if it's not as well-mannered as we would like. To be clear, the Honda Odyssey, Nissan Quest and Toyota Sienna are better overall, and the Honda and Toyota also boast available eight-passenger seating. But despite its foibles, a 2014 Chrysler Town & Country may be worth considering at the right price.

Body Styles, Trim Levels, and Options

The 2014 Chrysler Town & Country minivan is offered in four trim levels: Touring, S, Touring-L and Limited.

The entry-level Touring model comes packed with 17-inch alloy wheels, automatic headlights, foglights, automatic wipers, a roof rack, heated mirrors, dual power-sliding doors and a power tailgate. Inside you'll find an auto-dimming rearview mirror, triple-zone automatic climate control, leather upholstery, an eight-way power driver seat (with power lumbar), Stow 'n Go second-row seats, cruise control, full power accessories (including second-row power windows and third-row power vents), a conversation mirror, a rearview camera, a leather-wrapped steering wheel and shift knob and a 115-volt AC power outlet.

Electronic features include a rear-seat DVD entertainment center with a flip-down screen above the second row, Bluetooth phone and audio connectivity, voice-command functionality, rear-seat USB charging ports and a six-speaker audio system with a 6.5-inch touchscreen, satellite radio, a USB/iPod interface, an auxiliary audio jack and 28 gigabytes of digital music storage.

The S adds black-painted 17-inch wheels; a darkened grille; a performance-tuned suspension; additional interior storage; black leather upholstery with unique cloth inserts; and a rear seat entertainment system with an HDMI input, a DVD/Blu-ray player and two flip-down screens (one each for the second and third rows).

The Touring-L lacks the S's sporty flourishes, performance suspension and standard DVD/Blu-ray system, but it adds rear parking sensors, blind-spot monitoring and rear cross-path detection, auto-dimming outside mirrors, remote ignition, a power-adjustable front passenger seat and second- and third-row window shades.

The top-of-the-line Limited model goes all-out with xenon headlights, power-folding exterior mirrors, keyless ignition/entry, power-adjustable pedals, upgraded leather upholstery, a heated steering wheel, driver memory functions, heated first- and second-row seats, a navigation system, a nine-speaker premium audio system and the S model's extra storage and Blu-ray entertainment system.

Some of the standard features found on the upper 2014 Chrysler Town & Country trim levels can be added to the lower trims via optional packages. Notably, the Limited's navigation system (which uses Garmin software) can be added to the others as an option; the Blu-ray system is optional on the Touring-L; and every Town & Country is eligible for the uConnect Web feature, which turns your minivan into a mobile Wi-Fi hotspot. A 30th Anniversary package adds many of the Limited model's amenities to the Touring-L, along with special exterior badging. Other package options include a sunroof (Limited only), a towing package (with trailer sway control and an automatic load-leveling suspension that's also available via separate packages on Touring-L and Limited), fixed second-row seats (Touring-L and Limited) and a power-folding third-row seat (Touring-L and Limited only).

Powertrains and Performance

The 2014 Chrysler Town & Country is powered by a 3.6-liter V6 rated at 283 horsepower and 260 pound-feet of torque. The engine drives the front wheels via a six-speed automatic transmission. EPA-estimated fuel economy is 20 mpg combined (17 mpg city/25 mpg highway).

In Edmunds testing, the Town & Country accelerated from zero to 60 in 8.1 seconds, which is average for the class.


Standard on the 2014 Chrysler Town & Country are antilock disc brakes, stability control, active front head restraints, front seat side-impact airbags, a driver knee airbag and full-length side curtain airbags. A rearview camera is also standard. Blind-spot monitoring and a rear cross-path detection system are standard on the Touring-L and Limited. In Edmunds brake testing, the Town & Country came to a stop from 60 mph in 120 feet, an impressive braking distance for a minivan.

In government crash tests, the Town & Country received four out of five stars for overall protection, with four stars awarded for overall frontal-impact protection and five stars for overall side-impact protection. In Insurance Institute for Highway Safety crash testing, the Town & Country earned the highest score of "Good" in the moderate-overlap, frontal-offset, side-impact and roof-strength tests.

Interior Design and Special Features

The Town & Country's leather-lined cabin is nicely equipped no matter which model you choose. Although materials quality remains somewhat hit or miss, the vibe is undeniably a luxurious one -- a step up from the workaday ambience in other minivans.

Seat comfort is generally adequate in the Town & Country, although deeply reclined seatback cushions in the second and especially third rows can make for an odd seating posture. Headroom is sparse in the third row, too, though only adults are likely to notice.

One of the Town & Country's strongest selling points is the Stow 'n Go functionality of the second-row seats, allowing them to fold flat into the floor at the simple tug of a lever. The 60/40-split third-row seat also folds flat (power-folding capability is optional), and it can also be flipped backward to create handy chairs for tailgate parties. With all seats folded flat, the cargo area measures 143.8 cubic feet, a competitive figure for a minivan. With the seats in place, there are still a healthy 33 cubes behind the third row.

Driving Impressions

Edmunds.com editors of different heights have observed that the 2014 Chrysler Town & Country's pedals are mounted unusually close to the driver seat, and this, along with limited seat-track travel, restricts legroom and can make this minivan uncomfortable on longer trips. If you can find a good position behind the wheel, you'll find that the big Chrysler drives pretty well, with adequate handling for a minivan and good passing punch from the V6. There's a lot of engine noise under hard acceleration, however, and shifts from the six-speed automatic transmission can be abrupt and even rough at times.

We're not overly impressed with the ride quality, either. Compared with the competition, the Chrysler's ride isn't as composed or refined on rough roads. On the other hand, the Town & Country's steering is impressively precise and informative by minivan standards.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2014 Chrysler Town and Country Minivan in VA is:

$67.17 per month*

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I just purchased a 2014 Town & Country. We have a nice Yakima roof rack that fit our now-retired Ford Expedition. I would really like to be able to use this rack on the new minivan, but I'm not?...

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