Now That's More Like It ... - 2008 Cadillac CTS Long-Term Road Test

2008 Cadillac CTS Long Term Road Test

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2008 Cadillac CTS: Now That's More Like It ...

May 30, 2008

Eureka! The *accessory iPod cord we ordered for our 2008 Cadillac CTS came in. Boy does it transform the iPod experience.

Load times take about as long as it takes me to reach up to the touch screen after I snap my iPod onto the cord--in other words, negligible. And the GM logo now appears on my iPod's screen.

None of the tracks end up in the gibberish "No Info" file--they're all where they are supposed to be. Menu choices for "Playlist" and "Podcast" are now here (although the latter is one menu level down under "Genre" instead of being at the top level as it is on an iPod--no big deal).

*more like replacement--read on ...

Cadillac called to clarify a few points:

Yes, the original plan was to offer the cord as an after-purchase accessory, on the basis that all CTS customers would not own iPods. But this plan changed ...

"The owner's manual was worded at a time prior to the decision to include the iPod cable with every USB radio. It states that the cable can be purchased with your vehicle or may be available after, from your dealer/retailer. Since the printing of the owners manual, the practice has changed and every car with a USB port now recieves a cable as standard equipment."

They suggested that we look in our trunk, because the cord is now put there on the assembly line. This would mean that a dealer would have to remove the cord (and other items) during the Pre-Delivery Inspection and put them in the appropriate place in the car before a customer takes the keys.

"For the first half on 2008, iPod cables were placed in the center console as shipped from the Lansing Grand River Assembly Center. Per a request from the assembly plant, we have changed this practice and now the cable is part of the "trunk kit" as shipped from the plant. This "trunk kit" also includes items including the owners manual, roof cell masts, floor mats, etc. It is now the responsibility of the dealership to place the cable in the console upon delivery of the car and part of the normal dealer prep process."

OK, sure. This isn't uncommon. But something went wrong here. Our car has a January 2008 build date, so according to this ours should have been in the center console. It wasn't in the glove box or console when we received the car (which we anonymously purchased from a dealer,) and I just checked the trunk. It has nothing in it but a sealant kit, a compressor (no spare on the FE2,) and the battery behind a flap.

This morning I went to my local dealer to pick up my new special-order cord. While there, I looked at two CTSs sitting on the showroom floor. Both had the high-zoot stereo, but neither had a cord inside. Presumably, this is to prevent theft or loss in the showroom. The salesman said the car does come with the cord. "Was this always the case?" I asked. One guy wasn't sure, the other was farily certain this has been the policy for all 2008 CTS with the USB jack. Still, the cord (and the owner's manual) was not in the two cars on this showroom floor, so it is possible to forget to put stuff back in.

All of this could explain why the parts department guys didn't know about the cord; most wouldn't have been asked for one before.

Moral of the story? If you buy a CTS with the impressive Bose system, make sure the cord is in the car before you drive off because, despite what the manual says, you're supposed to get one. If you visit a dealer to test-sit or test-drive the car and you want to try out the iPod connection (and you should), you might have to ask a salesman to dig up a cord if the floor model or demo car doesn't have one in it.

Now I have the weekend to try it out. *Rubs hands together*

Dan Edmunds, Driector of Vehicle Testing @ 6,140 miles

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