Walker's Renton Subaru
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Dealership Sales Review
sales Rating
Horrible Customer Service - BUYER BEWARE!
Written by 11/20/2007
onAfter looking all over western washington I found a majority of used WRX's were at Walker's Renton Subaru. After the experience I had I now know why. No one wants to buy from pushy salesmen who have no idea what customer service is. After test-driving a used car (I mean heavily used) I found out he only had me drive it to compare it to a 1 year old model. Once inside and talking finances, I was pushed to buy that night. He even almost had me sign papers (as someone mentioned before) to buy the car without ever receiving a price. Once I left the dealership I received a call the next day and got into a 20 min. argument with yelling and raised voices about the incredibly high starting negotiation price. When I finally told him the deal was off he hung up before I was done talking. At one point he told me he was all about the money. In my mind it should be customer service before profit. That is how you retain customers. I will never return to their dealership again and I hope none of you do either.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No