Skip to main content

Walker's Renton Subaru


555 SW Grady Way, Renton, WA 98057 (map)
Today 9:00 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1.5 out of 5 starssales Rating
Safety does NOT come first..
Written by djexodus80 on 09/18/2008
Pretty poor Inventory of anything other than Bad Trade ins and abused looking vehicles. Vehicle we were interested in had an issue that was shortcutted by the dealer and led to a disagreement. As this involved the Brakes and we considered their repair urgent. We were made to sound unreasonable. We were told we had a great price one day. The internet department lowered the price $1000.00 the next which made us feel we were getting ripped off. I see this Internet Sales and Floor sales confused in a lot of dealerships like this with multiple sales points due to high turnover of unqualified staff coming into a tough industry that has a lot to learn from it's consumers. The only game they had was to offer $100.00 off the price of either a vehicle or maintainance which was not even half of the cost involved. After 3 months of searching for our vehicle through the dealership we eventually found our own through Craigslist with all the options and miles we wanted in the first place and didn't feel Compromised.. We reccommend not hurrying into a relationship with this dealer. Although we liked our Salesperson he was unable to further assist us and after negative attempts at understanding our concern by his manager or any of the other people that tried to convince us we should pay the lion's share of a complete rotor repair was a good deal. That we should only have work done by the good mechanic and not the bad mechanic that both work there depending on which day you show up. It was very exasperating and again left us concerned that our safety was not a priority. To find out that we were "blacklisted" after leaving the dealership after 3 hours of our time wasted in amongst other things our very own trip to Les Schwab for a proper brake inspection, and by the sales manager's poor attitude. I feel so disgruntles that continuing to write this article may lead me to say something I could be sued for....
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.