West Broad Honda
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Dealership Service Review
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Excellent service once again!
Written byon 04/06/2024
From the moment I dropped off my 2014 Honda Odyssey, I was met with kindness and honesty. We had forgone a couple services at our prior visit and was told that the technician would let us know if they were needed this time around. Because we were driving out of state for spring break, I was told that they would conduct a multi-point inspection of the vehicle and they would let me know! After a bit, I received not only a text, but also a video of my car outlining suggestions for things to get done before our long trip. We agreed to all of their suggestions after seeing the video! They also applied a coupon which helped out with the overall cost. We had an extremely positive experience and highly recommend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes