Jim McKay Chevrolet

We drove 2 hours to look at and purchase this car. Our sales rep, Alex, was amazing. However, everything since the day I purchased the car has been nothing but a mess. - the car was listed with 2 keys. When I asked about the second, they said there was not one. Now I need to pay hundreds of dollars to get the second. - when I got home from my 2 hour drive we noticed a chip in the windshield that did not happen during that drive. They refused to address it so I am out a few hundred dollars more to fix that. - I did not receive my paperwork from the sale for a month and only after 3 emails and 11 phone calls. - the bank I signed the paperwork for the loan was not the bank that ended up financing my vehicle. No one notified me if the change. I found out when this other bank started sending me emails about my new account??? - when I finally did receive my paperwork a signature that was not mine was on this paperwork for the new bank??? - I was charged for taxes in the wrong state. - My registration transfer was never submitted so the day my temp tags expired I got a call from someone saying they were sending me a new tag and submitting my transfer request. - Now, a full 2 months after I purchased the car I got my registration and the wrong bank is listed on it. Come to find out that is where the title is... With the bank that I did NOT have a loan with??? - when I called to speak with a manager she blew off every concern I had. She never even asked my name or what car I bought. She made a ton of excuses and talked down to me like I was stupid. She kept telling me to make my payments. Why do I need to be told to make my payments? That's not even an issue! I wanted to know why everything is messed up, why a bank that I do not have an account with has the title to my car, and asked that she at the very least get the key I was promised. She refused. I said I was tempted to bring the car back and she said it would be considered a repo and they would not do anything for me. But she offered for me to trade the car in. Are you serious right now???? She ended up hanging up on me. I would NEVER recommend this dealership. They have messed up everything about the purchase of this car. Luckily I love the car because it is clear I am stuck with it no matter how much of a cluster this has been.