Ryan Ford

ryanfordtx on 08/09/2017

notsohappy8--I’m sorry that you are still unhappy with us. You have posted two negative reviews and think your sales experience was worth two stars? First, someone was trying to buy the truck before you even came into our facility and had left a deposit. We explained that to you over the phone on your first call. You called multi times inquiring to see if the truck was sold and you think we were misleading you? Why would we mislead you? We can only tell you so much about someone else’s deal. Every time you called naturally there would be something differently to tell you, we were waiting on decisions from our lenders. We had the truck sold to someone else, but it was not delivered yet. We must protect the customers privacy like we would protect yours. Customers privacy is our top concern and it is now the law. Once a price has been agreed upon there are other factors such as credit or financing, down payment and credit approvals that we will only discuss with the buyer. You think that we were lying? Why would we lie? Once our customer backed out of their deal we immediately called you and explained that the truck was available. We could have not called you? You had already bashed us on review sites, but no, we tried to do the right thing and call you because we knew you wanted the truck. You decided to buy the truck but wanted us to negotiate lower and lose money or give you thousands of dollars in adds because you thought we lied? What did we do wrong? We had the truck sold before you committed! Would you want us to sell a vehicle to someone else after you thought that you bought it? I don’t think so! Now you have gone to 4 different reputation sites and given us poor reviews. Not once but twice. And you still think that we are shady and you still don’t trust us. Very unfair, April.