Bluebonnet Ford

After finding a great deal on a new 2016 Focus Titanium on Bluebonnet's lot, my wife and I pre-qualed ourselves through Capital One. We don't like haggling, or negotiating...and we definitely don't like wasting anyone's time. Bluebonnet's sales structure, with their very fair no-haggle pricing, and their reasonable charges for extras, made our couple of hours there pleasant. From the beginning stages of us online shopping, to the end when we drove off the lot, we were helped by Lee Agnello. He was professional, personable, honest, and clear. He wasn't all about the fake smiles, and the fake pleasantries, and the general fake sales attitude that many sales people have. He was exactly what car sales people should be. When we arrived, he immediately walked us out to the Focus (he had it pulled out up front for us) and gave us a 3 minute walkthrough. Because the car had been on the lot for a while (likely the reason for such a low price), he asked the service folks to drop a new battery in it. A nice touch, which we weren't at all expecting. After he was done walking us around it, he offered to take us on a test-drive. We declined, as we wanted to go through numbers first. If the numbers didn't work, there was no sense in us moving any further. He put together final numbers, and told the finance crew that we were insistent on financing through Cap 1. While they did their work, we went out on a test-drive. When we test drive cars, I prefer just...quiet. I prefer to listen to the car...the engine, the wind noise, the brakes, etc. I try to remove distractions to really "feel" the car. Some sales people will yammer on about whatever while on a test-drive. Lee just sat back and let us do our thing. It was great. When we returned, another gal sat with us while Lee checked on financing. She spoke to us about some car protection packages...paint sealants, interior sealants, and car detailing. We declined, and based on our past experiences, expected a bit of push back. Nope, the gal just thanked us and moved on. No pressure what-so-ever. We were walked us over to finance, where we waited maybe 10 minutes. Our finance rep walked us into his office and started going through the final steps. He asked us questions about what we do for a living, other general small talk, and about our driving habits. He was personable, and like Lee, straight-forward. He spoke to us about purchasing an extended warranty. We declined, and moved on. Again...no pressure what-so-ever. When he mentioned that he final numbers we were given matched what we were pre-qualed for through Cap 1, we were elated. We signed some paperwork, and went on our way. Overall, it was a SOLID 5 star experience. Everyone at Bluebonnet was great. Big thank yous to the team that helped us make our short day-trip to New Braunfels fruitful. We're looking forward to having our new car serviced at Bluebonnet, and will definitely return the next time we're in a market for another vehicle!