AutoNation Honda Lewisville
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service Rating
Oil change
Written by 10/14/2023
onFull synthetic oil change was done with a coupon and after the service was done they told that one of the thing as part of oil change was not done just because I was using coupon, I wish they would have told this before.
Secondly it took almost 2 hours for me to get out just for an oil change with multi point inspection which i felt was longer
Customer service area was very good spacious with nice seating and coffee.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nyla Silvester on 10/18/2023
Dealer Response
Hi Hassan, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (972) 763-5524 so we can assist you further.
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