AutoNation Honda Lewisville
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Dirty Car On Delivery of Sale!!
Written by 11/13/2023
onWell upon taking ownership of the car come to out it was not cleaned by you company found old money change and caked on old headphones and paper trash in the arm rest glove compartment… it was disgusting! To say the least! About 4 days after taking ownership of the car while driving it around town..it jerks on start to pull off after stopping at a light…it doesn’t do it all the time but it does…we have an appointment and are bringing it in for inspection..don’t know why…did not do that when I did the test drive….and now we find a plastic underneath plate dragging… my husband had to go underneath the car front area to secure it and put it back up temporarily. I should really give your company 2 stars not 3 but I liked your sales guy and finance team! Otherwise you get a 2 for poor car delivery conditions!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Piper Yost on 11/16/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (972) 763-5524 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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