Westside Kia

First, they didn’t have my car ready for delivery when promised. They gave me a loaner car with a bad tire that blew out on me after about 20 miles. They broke the antenna that they had previously fixed, and never ordered the part to fix it. They sent me home with a vehicle that did not pass the state inspection, and basically said oops. Then after 3 months and 1 oil change, my engine locks up due to sludge build up. Even though the warranty would not cover this because it is due to poor maintenance before I purchased the car, Westside Kia says that it is my responsibility because I did not purchase a warranty. They did not properly inspect my vehicle before selling it or delivering it. They also did not properly inspect the vehicle they gave me as a loaner. I am very disappointed that they refuse to stand up and take responsibility for their poor service department. The service manager actually stated that he cannot possibly be responsible for every vehicle that comes in.