AutoNation Ford Katy
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Dealership Service Review
service Rating
Tired of this place.
Written by 11/16/2023
onMy car went in because the engine light was on. They told us it was fixed we left and not even the next day and the engine light IS ON AGAIN.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Rose Schmidt on 11/20/2023
Dealer Response
Hi Brittany, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.
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