AutoNation Ford Katy
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Dealership Service Review
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Prompt, pleasant & informative service
Written by 10/20/2023
onService was very prompt, technicians were pleasant and they took the time to keep me informed of status. They also explained problems so I understood them. A ride was scheduled for me before I even knew I might need one enabling less wait time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Neil Snied on 10/25/2023
Dealer Response
Hello Jeanette, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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