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AutoNation Ford Katy

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AutoNation Ford Katy
20777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.47 out of 5 stars (269)
Recommend:
Yes (65) No (11)
Service Rating
4.33 out of 5 stars (175)
Recommend:
Yes (99) No (14)
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Dealership Sales Review

4 out of 5 starssales Rating
2500 GMC
Written by Zappoo0 on 01/04/2024
The dealership and parking lot was fairly small and the traffic was crazy so it was difficult to test drive the vehicle. Salesman was cool to work with, even though i paid cash financing took a long time. Before driving the vehicle out of the parking lot someone swiped the front fender and didn't say anything! Now I've have to find someone to fix it. BEWARE Look The Vehicle Over Before You Drive Off The Lot!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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zappoo0 on 02/09/2024
Update to 2500GMC, the truck had problems right after I got it home. Diesel line was leaking creating large white smoke coming from under the hood and also severe pulling to the left side while braking. Three weeks in the repair shop and $2250.00 later, the truck is repaired. So much for the AutoNation 50 point inspection. Also I have not been able to reach a GM when I have called or left a voicemail to discuss these issues.
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Megan Reid on 01/07/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8949 -- we hope to hear from you soon.
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