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David McDavid Honda of Irving


3700 W Airport Fwy, Irving, TX 75062 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Want $2K more than the Advertised Price
Written by mikefromtexa5 on 07/17/2017
Typical bait and switch dealership. Advertise a teaser price online, confirm that they have the stock in the ad when you call them. Tell them as soon as you get there that you want to buy the car for the advertised price, they take me for a test drive (that experience would be 4 stars, the salesman, Nate, was pleasant). I like the car so sit down hoping to see some paperwork with the price advertised... They did actually put that price on the paper, but then said they had already put in a ProPack for $799 (really, $800 for a rubber trunk tray($114 list/$76 from online Honda dealer parts), wheel locks ($56 list/$37.50 online Honda dealer) and mud flaps/splash guards ($104 list/$70 from online Honda parts) So $274 list total???), $299 for pin striping (ridiculous, I didn't even notice there was a pin strip on the car...was it blue on blue?), $399 for tint (only thing that is really useful but only worth about $150 at fair market prices), and $299 for floor mats (OK, useful too but worth about $150. List $142, $96 from online Honda dealer parts department.) Next to the price in the ad it says +TTL, no superscript number, no asterisk... +TTL. The New Car Sales Manager, Ronnie, comes out to explain that it "clearly states in the ad that dealer accessories are extra." Ronnie, please!!! I wish I had asked him to read the text to me from the ad on my phone. So small you couldn't read, but also, not so "clear". The dealers as said " Dealer installed accessories vary per vehicle and the quote is for the vehicle as it sits". What quote, you ask? Well, since the "fine print" seems to apply to the ad, you would assume that "the quote" is the advertised price. Apparently, since " we are not responsible for any errors, omissions or typos contained in the above information", they aren't responsible for having any truth in advertising in their ad. So useful. By the way, all these disclaimers are in a tiny statement at the bottom of the ad following an asterisk...but there is no asterisk next to the prices to indicate that it isn't the real price.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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service_1 on 07/18/2017
Dealer Response
Greetings Mike. Please confirm that you have the correct McDavid dealership as records indicate that you have left identical reviews for our other Honda location. Please call me to discuss and get this discrepancy resolved as soon as possible. We aim to provide a top notch and hassle free experience to our customers and take our reviews very seriously. I can be reached at 972-731-3001. Thank you and I look forward to speaking with you. Sonia Heredia, General Manager
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