David McDavid Honda of Irving
Back to Sales Reviews
Dealership Sales Review
sales Rating
Going Above and Beyond
Written by 05/22/2017
onYesterday I bought a 2014 Civic from Felix Ndingwan at David McDavid of Irving. The experience was smooth and pleasant. When Felix asked about my trade-in, a 1999 Civic that likes to overheat and stall out, I told him I thought the car was a total loss. But Felix insisted that it was still worth something. I explained that my husband wouldn't let me drive it all the way from far East Dallas to Irving, because he didn't want me to get stranded, and he couldn't help me due to work. Felix offered to drive back to my house with me and personally drive the trade-in all the way to Irving. I was astonished. The car I'd first arrived in was my husband's Toyota RAV. The Toyota got a flat tire in the parking lot, right after I showed up at David McDavid. Felix took my RAV to have the tire plugged and even had the RAV washed while I waited for finance to complete my paperwork. I've never experienced such great service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes