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Clay Cooley Chevrolet

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Clay Cooley Chevrolet
1251 E Airport Fwy, Irving, TX 75062 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.2 out of 5 stars (18)
Recommend:
Yes (4) No (1)
Service Rating
5 out of 5 stars (6)
Recommend:
Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Nightmare ripping off
Written by Maxwill on 10/21/2015
Stay away , this dealship is nightmare!!!! Its ripping off , they lied to me and played with Price before closing. Do not walk in this Car Dealer you will be regreted, they are very pushy, overpriced and make you stick with high interest rate, my credit score was very high 720 and they gave me 9.9% Interest rate APR ! Also they damaged my credit score by pulling 3 hard inquiries in one day ! Which I only gave them petmission for 1 hard inquiry, those hard inquires damaged my credit scores and stayed at report for 2 years, my fico score dropped down dramatically due to 2 unauthorized hard inquiries.If you plan to purchase a house in future never ever go here becasue they will damage gour credit score! I beleive I have been discriminated based on race by giving me the highest interest rate !!! They rip me off badly and Im so regret I bought my car in thi dealership. My worse nightmare car ever. I do no recommend This Clay Cooly Chevy car dealer, since I bought my car , I have none stop car problems . Avoid it avoid it avoid it take this advise from person experienced this location. The service is sucks too.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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claycooley on 10/22/2015
Dealer Response
Max, I am the new Social Media Manager for the Clay Cooley Auto group. We would like to thank you for taking the time to leave your feedback about the sales process at Clay Cooley Chevrolet. Your feedback is an invaluable tool that helps us identify areas for change in our dealership in order to make the customer experience more enjoyable. We're truly sorry to hear about your concerns with the financing process, specifically regarding the interest rate of your loan as well as the number of hard inquiries placed on your credit report. We would like to address your review in more detail in order to come to a satisfactory resolution. Please feel free to contact me anytime via call or text if you have any questions, comments or concerns. Thanks, Rachel G. / Social Media Manager - Clay Cooley Auto Group - 469-834-2493 /
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