Robbins Chevrolet
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Waited too long at Robbins!
Written byon 01/28/2016
My experience during the oil change was rated a 1 because they quoted me an hour long wait and I ended up there almost 3 hours. There were not enough seats for the customers, so many began to sit in their cars and wait. It wasn't until I stopped an attendant that I found out there was an additional waiting area with restrooms. The attendant that assisted me was very disconnected and appeared to be unconcerned when asked the status and pricing?
In closing, I left Robbins Service Center very frustrated with the walk-in no appointment process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No