Skip to main content

Tommie Vaughn Ford

See all Inventory
Write Sales Review
Tommie Vaughn Ford
1201 N Shepherd Dr, Houston, TX 77008 (map)
Today 9:00 AM - 6:00 PM
Sales Rating

Be the first to write a review.

Write a sales review
Service Rating

Be the first to write a review.

Write a service review
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
need rattle repaired
Written by lawtex_son on 06/27/2016
bought 2016 edge about 3 weeks ago, has rattle in right rear door. service manager told my wife to bring in on thusday and they need car for 2days, problem is thats 200 miles for us to drive for a 30 min repair for some one who knows how to remove door pannel. they don`t take care of their customers.! wont be buying fords anymore!!!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
vaughn_ford on 06/29/2016
Dealer Response
Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like you to contact us at (713) 869-4661 at your earliest convenience so we can address your concerns and give you the peace of mind you deserve.
Report