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Momentum BMW


9570 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (15) No (1)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Amazing experience!!
Written by Bakhitm on 06/13/2023
Rocky was the salesman for my fiancé and I. We have bought several cars in the past but there had never been an experience as desirable, smooth, customer centered, and Swift as this experience! Rocky definitely went above, and beyond, while exceeding every single expectation that we had during the entire process, which was seamlessly fast! He did everything in his power to make sure we were able to take the car that we desired. He worked with the upmost integrity. You could absolutely tell that he loves the job that he does, takes pride in the work that he provides, and gives each individualized customer the best experience possible. We will definitely be returning to purchase another vehicle with this dealership and continue to do business with this particular dealership, just based off the experience that was provided. We also want to make sure we recognize Shan as he also provided an amazing test drive experience for us. He answered all the questions thoroughly when we were testing out the car. They are both very knowledgeable in the service they provide and take great pride in what they do! They both quickly addressed any concerns that we may have had, and rectified them all expeditiously. We are beyond impressed. We are beyond grateful. We are beyond amazed and Happy with our new vehicle and the service provided! Thank you, thank you, Thank you so much Rocky and Shan!!!!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Kennedy Seaton on 06/14/2023
Dealer Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Momentum BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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