Frisco Chrysler Dodge Jeep RAM

Our sales rep was new, so I understand not knowing everything. However, making up things and flat out lying is unacceptable. He had no idea what he was talking about when it came to the warranty. He first said the Honda Pilot we were buying was certified through Honda. When I explained that wasn't possible since they aren't a Honda dealership he said Frisco Chrysler certified it which gave us anow additional 2 year bumper to bumper warranty extending the manufacturer to 5 total. Also during the "negotiation" period he claimed the sales manager approved a year of free oil changes. He said all of this would be in the paper work. WELL...back in the finance office we found out "there is no such thing as bumper to bumper, and they could not approve the oil changes". On top of ALL that I asked for the vehicle to be detailed since it was pretty dirty. Well it looks horrible. So now I'm going to have to come out of pocket to get it cleaned. There is brown sticky stuff all over and dust. The outside even has spots of product all over it. I would not recommend this dealership. The only good part was Manny in finance.