Frisco Chrysler Dodge Jeep RAM
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Dealership Sales Review
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This dealer screwed me!!
Written by 02/11/2021
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I had the worst experience here. I’m 19 years old and I have 2 children. I came to this dealership thinking I was going to get a reliable car. But no that’s not the case. I finance a used vehicle and they told me I had warranty for 100000.(they lied to me), and (Chrysler can’t even certify other brand vehicles). Well 3 days later I get a check engine light. I take it back up there and they service it. Very hesitant to do it though. I get my car back and take it on a trip that is 1000 miles away from my house and the car breaks down I’m Chicago!! It’s -1 degrees. They are leaving us out here in the cold. I have a 6 month old with me.... I try to call the dealership and they keep declining my calls and or telling me they will call me back but never did. When I finally go through to someone they told me that they won’t be able to help me. I’ve had this 2017 pathfinder, 65000. for 1month! I’ve had this vehicle for 1 month !!! And now I’m stuck her and I can’t pay for the 5000$ worth of repairs! The sales director ( Ozlzy mamoor) told me that this was the only vehicle that I could get approved for which they probably knew had problems. Which I should have realized but this is my first time ever dealing with a dealership. I tried to get a less expensive vehicle that better fit my family’s needs and they lied And stated it was sold. Well the next I called up there anonymously and they told me the vehicle was still available (after I already drove the car 1 hour home). The service director Travis Letson. Told me that my car was good to go. Nobody wants to help me. And I can’t afford this. I’ve called up there multiple times and they are telling me they cannot do anything I’ve spoken to Cody Pasztor multiple times.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes