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Dealership Service Review
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Great experience!
Written by 01/03/2024
onGreat experience and friendly customer service!
The only downside was that it took 3 hours for an oil change even when I had an appointment at 8AM.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Sara Thurston on 01/09/2024
Dealer Response
Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 214.319-1407. I look forward to speaking with you.
Christopher Chiv
General Manager
Dallas Dodge
Office: 214.319-1407
cchiv@dallasdodge.net
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