Vandergriff Chevrolet

We met with Scott initially and he listened to our concerns without trying to discredit or lessen our concerns. Scott then took action and followed up on our concerns, while connecting us with our sales adviser - Isaac. Isaac assisted us in looking at all of the options in trucks on the lot and was most courteous while we looked. Isaac found 2 possible choices for us, and coordinated test drives of both. While we were test driving, Scott was working with his team to determine if a trade-in was possible. Once we found the truck we wanted, Isaac, Scott, and Cotton worked together to put a deal together we felt was fair (our trade-in, purchased at the same dealership in March 2023, was experiencing recurrent transmission issues, which resulted in us not having the truck for over 2 months, and stranded us in California, even after it was repaired). PJ in finance finished the process by quickly and efficiently completing the paperwork (we paid cash), and handed us back off to Isaac, who completed the delivery of the new truck. We are very satisfied with Vandergriff Chevrolet, and feel they listened to us, and worked with us to remedy what we felt was a very bad situation. We have been loyal Chevrolet and Vandergriff customers since we purchased our first Silverado from them in 2015, and will continue to be loyal customers.