Lenoir City Chrysler Dodge Jeep Ram

I spent months shopping for a car. I called about one on the website, placed an application by phone, and was strongly encouraged to come down. So I drove an hour and ten minutes with hopes of driving home with my dream car. In the process of my drive down they apparently sold said car So now I'm a proud owner of a much more expensive version...my fault. While it wasn't a terrible experience I am very disappointed the person taking the app and going over said car had no knowledge the car was sold and it was still listed on their website the entire time I was there. I still have yet to receive my second key fob the sales person assured they would mail to me. I emailed asking about to the sales person and received no response...this has been two weeks. I've had the car almost a month. He had his phone the entire process so I'm assuming the non reply is intentional.