Piazza Acura of West Chester

I dont know who is filling out the previous surveys but my experience with Piazza was lack luster. 1. I stopped in for an oil change, and a unauthorized service package was done. I was not told about this until I was paying my bill and an extra $175. was added. After I refused to pay this I returned for service a few months later, and Guess what? No more courtesy car washes. 2. The free shuttle I was told was available when I purchased the my car, I was later told that I could not use because I was a few miles out side the 10 mile limit! 3. Maintenance warranty that I was sold as a Acura warranty was not Acura. So when I called Acura for a dispute I was told it was not there warranty so it was not their problem. (dislodged sun roof) 4. High cost for service I needed a new light bulb for my head light, I was quoted over $300. for this. I had it done by a local mechanic, $45. Light was from Phillips and was identical to the Acura light. I asked a few other Acura owners and most had told me they are to expensive. I do think the quality of work was good. And I like my car.