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Faulkner Cadillac- Trevose

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Faulkner Cadillac- Trevose
4447 Street Rd, Trevose, PA 19053 (map)
Today 09:00 AM - 08:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Sold me Damaged Goods
Written by rhaenle on 04/29/2014
I bought a 2012 Challenger SRT8 from them only to find out a month later their was significant body damage. When I called to inquire everyone from the sales person to the general manager claimed ignorance. So either they are lying or their used car manager is incompotent because he didnt see what 2 other dealers clearly did. Either way I wouldnt buy pre-owned. RH
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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faulknercaddy on 04/30/2014
Dealer Response
I've read your review and I'd like you to know that we take your feedback very seriously. I really appreciate you bringing this matter to our attention. It was most certainly not our intention to give you a bad experience on the service that you expected from us. This is not how we aim to operate our business. I would be very thankful if you got into contact with me so we could discuss the finer points on your issue; please contact me at your earliest convenience. I look forward to speaking with you, and hope to be able to regain your trust as our customer. Best, Tim Galen - General Manager
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