Sloane Honda
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Dealership Service Review
service Rating
Awful.. Avoid this place unless you just want to spend money.
Written by 04/11/2023
onAwful place. An out of state dealer found no problems on a 27 point check and said the vehicle is in great shape 9 days earlier. This place found over $3,000.00 work. And this doesn't even consider the snippy service writer who clearly did not want to be there. Avoid this place. Avoid this place.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Erica Freund on 04/12/2023
Dealer Response
Jack, I am disappointed to hear you are unhappy with your experience. Our team works hard to provide meticulous services our customers can trust, but I apologize if the total cost felt too high. I am also very sorry for any negative interaction you had with our team. We take feedback seriously, and I would like to see what more I can do to help here. Please reach out when you can. Thank you, Tom Hyndman - Service Manager - (215) 305-5002
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