South Hills Honda

On Saturday, June 14th, my father and I test-drove a used Honda Odyssey 2006 advertised on cars.com at a price of $24,999. The hang-tag sticker price showed $24,999 with a decreasing price over the following 6 weeks ending with a price at $23,496 at the end of July (at which point suggesting the car would go up for auction). We were in negotiation for the minivan with Brian Knechtel, who twice took our offer of $23,500 back to the Sales Manager, called Rick, so from their website, I believe would be Rick Thomas. It seemed (to me) that we might settle on a price between our offer and the sticker price (~mid $24k). But instead of making a counter-offer, the sales manager himself (Rick) came and said that he'd 'made a mistake' on the listing, that it should be listed at $27,000, but that he would 'honor' the sticker price, essentially negating all negotiation. This explanation strained credibility, as we had been discussing price with Brian for 40 minutes or more, with two trips by Brian to Rick, for the sales manager to have just that minute discovered his 'pricing error' which conveniently placed the price at exactly the sticker price with no 'wiggle room'. So while technically the price itself never changed, we found this to be a deceptive and unethical bargaining technique on the part of the dealership, and thus felt the need to register this complaint at the Western PA Better Business Bureau. A follow up call to Brian on 6/16/08 to see if we had misunderstood found Brian disagreeing that anything unethical had occurred. As of 12:47 PM EST 6/16/08, the car is still listed as $24,999 on cars.com.