Piazza Hyundai of Pottstown

A review from a New Yorker and why I put that title: After seeing the 2017 Hyundai Santa Fe Limited Ultimate advertised on various sites,I saw that Piazza Hyundai had the lowest price for this SUV within 150 miles. I looked for weeks and found the SUV that I wanted with an excellent price, no one came close. I very closely looked at the approximately 28 pictures for a few days. If I was going to travel 138 miles, I wanted to make sure I was leaving with that SUV. The savings was approx $2,500. I started emailing and texting with Nina who responded quickly to all of my questions over a few days. Even though we did not speak, she appears to be very nice and extremely helpful. Provided me with a great amount of information. After deciding that I was interested in purchasing the car, I then received a call from Robbie who is Sales & Leasing Consultant for Piazza. My excellent service continues. I was not buying a new car so I wanted to ensure that this car, with 20,000 miles, had no major scratches, chips and the inside was just as clean. Robbie also responded very quickly to my additional questions. He checked the car for me to ensure it was a clean car. I was able to see the CarFax so the rest was up to Robbie. I told Robbie the night before to hold the car and I will be down there the next day. Since I was going to pay in full, he provided the exact amount that I needed even though I could have charged the amount. To make the process even quicker, I provided him my registration for my 2004 Crown Victoria for trade in and my insurance. We drove the 138 miles and met with Robbie. The Santa Fe looked great. Did it have some scratches? Yes but so minor. The car is used. No chips which are much worse than scratches. The inside was spotless. While I was looking over my new SUV, someone was looking over my Crown Vic for trade in value. I accepted and then Robbie introduced me to Lisa. Lisa is the Business Manager and the excellent service continued. Since I told Robbie, the day before, that I will purchase the SUV, he provided Lisa with my Crown VIC's registration and my insurance card that I emailed to him. When I walked into Lisa's office, all of the paper work was completed and all I had to do was sign. That was great. Then Lisa explained the extended extended warranty which after owning cars for over 40 years I expected. But what I did not expect was to purchase it. There was no pressure other than Lisa telling me that my SUV would be covered bumper to bumper until 11/26 or 100,000 miles which included towing. I know prices of parts and labor and even though Hyundai is a very reliable brand I know that after the original warranty, things happened. This car has every option so I believe this is an excellent policy. My 2004 Crown Vic had 103,000 I owned it for 13 years. I anticipate owning this SUV into 2016. Robbie and Lisa gave me their cards and said to call anytime. Robbie showed me where certain controls were and we were on our way. He called me two days later to check up to see if I have any questions. I high recommend Piazza Hyundai and the team I worked with. The trip was well worth it. Great team.