Chapman Chrysler Jeep Dodge Ram
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Chapman took care of us
Written byon 12/19/2014
Nick Conti took the time to thoroughly explain how the problem would be addressed (leak on passenger side). He was interested in working with us as a new customer and the warranty we had purchased from another dealer on our used car. (Another dealer was not helpful). He explained that Chapman had a specialist that focused on leaks which gave us confidence that this problem could be resolved. We immediately viewed Chapman as experts and problem solvers. The leak was resolved quickly and the fee was reasonable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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chapmanhorsham on 12/22/2014
Dealer Response
Hi Ernie and thanks for your kind words! We appreciate Nick and we are thrilled that he has taken care of you and accommodated your needs. We are glad that we could get your car fixed up and back in good running order. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials.
Best,
Richard Harrisson, Owner, rharrisson@chapmanautogroup.com
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