North Penn Volkswagen

My story is very simple really. I was in the market for a Touareg TDI R-line in Canyon Grey. I did a search through Edmunds and it came up with two within 100 miles of me. The price listed from North Penn was very good, the best of the two and North Penn's reviews were excellent. In less than an hour I received an email from John B confirming the offer. I then called John with few questions on financing and filled out the application on the North Penn website. John sent me a few pictures of the car that I requested and confirmed approval of financing. I then confirmed with John over the phone that I would like to purchase the car , gave a deposit over the phone and set an appointment to pick up the car in two days. When I arrived at the dealership John was immediately available and took me directly out to inspect and go over the details of the car. The Touareg was exactly as was described, prepped and ready to go. We then finalized the deal with finance department. within the hour I was out the door and on my way home in my new Touareg. I have purchased a lot of cars over the years and experienced a full range of dealer competence. This was a ten! A great pleasure. Thank you.