North Penn Volkswagen
Back to Sales Reviews
Dealership Sales Review
sales Rating
Excellent Sales Reps and overall experience!
Written by 07/02/2013
onUnderstand that if you're reading this review, that means you're an educated car buyer that's going to be well armed and prepared with all the information you need to get the right price for your particular car. So what else is left? Trust and overall experience. North Penn had a great car which was exactly what I was looking for and they didn't give me any problems. At no time did I feel like they didn't treat me like a person. Customer service was top notch and their online reviews will only validate my statements. Below is a review I provided on their site:
I purchased a CPO 2011 VW GTI from North Penn VW and I couldn't be happier with my experience. This was an amazing vehicle in immaculate condition and North Penn helped make my lifelong dream of becoming a VW owner come true! Bill K was an absolute pleasure to work with and he did his absolute best to keep my interests in mind. He was patient with me through a long process while I was doing research on other vehicles, but I knew that going with Bill and North Penn was the right decision. Even after purchasing the vehicle, he responded quickly to my follow up emails and I know they'll treat me as a lifelong customer and not just another sale. Jeff A was also helpful, ensuring that I get the correct coverage for my particular vehicle without trying to add redundant warranties to boost their profits. Trust is a big factor and they truly understand this. Car buying is always a stressful situation and they made sure to make it as painless as possible! Thanks guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes