Roberson Motors
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Dealership Sales Review
sales Rating
Good experience other than the sales managers
Written by 05/18/2016
onTrenton was great and make the experience a good one. the only down side was the sales manager tossing my wifes card at her when we had an issue with the bank. that needs to be fixed right away you don't throw someones bank card at them and tell them that there is an issue with the card. Also they force the Ofac check down our throats as well when it only needs to be done if your spending over $10,000 and we were not. that was almost a deal breaker for us. We told them we were cash buyers and that we wanted to go and get the tags and title our selves but they forced there fee for filing the tags on us as well. The sales managers were the only issue we had with this dealership also our trade in we got ripped on that as well. this is an overall good company to deal with like I said trenton was great but his bosses needed some customer service lessons.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes