David Stanley Chrysler Dodge Jeep Ram
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Dealership Sales Review
sales Rating
Worst experience!
Written by 04/02/2020
onDO NOT GIVE THEM YOUR BUSINESS! WORST DEALERSHIP I’VE DEALT WITH! Long story short, bought a truck, negotiated to have a bed liner and gooseneck hitch added. Wife went to pick up the truck a few days later; they installed a 5th wheel hitch. We refused it, they blamed a “misunderstanding”. Installed the gooseneck a few days later, sent pictures to us. It was incomplete, no trailer plug in the bed, they assumed we’d use the plug under the bumper. Finally fixed it, 2 weeks after the purchase. Talked to the sales director, said they wanted to make it right, offered window tint, then declined to have it installed. They delivered the truck, but we were missing a key. Someone in service held on to it, over a month after the purchase, we still don’t have the second key. Stay away, they’re incompetent, [non-permissible content removed], have poor customer service, and only have interest in your money. It’s been a complete nightmare dealing with them. Be careful when they use their tag line, “we’ll make it right”. Don’t buy into that, it’s BS. I spent days trying to get a manager to deal with this, took two weeks, even then the sales director just deflected it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes