Yark Chrysler Dodge Jeep Ram

Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will call to make an appointment once the parts came in. A few days later, got the call to come in on September 1 at 8am. Got there early and watched Angela go through diagnostics on the car, then was led to the waiting room. 40 minutes later, I am informed that nobody ever ordered the parts and that they will have to be ordered. Asked Angela if I could speak with a manager and she said that the manager will tell me the same thing. Still no resolution, other than being asked by email to provide a review. Well, here it is. You have earned it.