John Hinderer Honda
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Flat-out Lied to Me
Written by 11/02/2011
onI was looking for a late-model, low-mileage CRV EX-L. I engaged several dealerships in negotiations via email about comparable vehicles, and none treated me as poorly as John Hinderer Honda. A very long story short, they said they could not take me seriously because I had not visited their dealership, even though I emailed with one of their Customer Coordinators a few times a day for a week, talked with a salesman on the phone several times, provided depreciation and valuation numbers (showing I did research), and told them it was a two hour drive each way for me. Not to mention the coordinator tried to up-sell me to a new CRV.
What put me over the top was when the customer coordinator told me they had to sell the CRV I was trying to buy in two days or it would go to auction. As I write this, it has been over a week since they said the car would go to auction, and not only is the car still listed, but they dropped their price $1000. (Carfax shows nothing of the car being auctioned).
If you choose to go to this dealership, only talk to a salesman...don't waste your time with a customer coordinator.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable