Skip to main content

John Hinderer Honda


1515 Hebron Rd, Heath, OH 43056 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Avoid this dealership
Written by Sarah D on 08/22/2020
After a lot of research I found a vehicle here that caught my eye. I noticed the price was high but thought maybe they'd be willing to negotiate a little based on comparable vehicles being priced much lower with less miles than this one. I went in today to test drive a vehicle. Nice vehicle but again way overpriced. After going over numbers with the salesman he asked what was holding me back. I said, well the price is definitely a drawback. They didn't come down even a penny. I told him I would have to think about it. He was understanding and handed me a copy of everything we discussed. While walking out to my car to leave, a man claiming to be the sales manager was calling out for me. I had never met this gentleman. He followed me all the way to my car just to make a snarky remark about them pricing their vehicles very aggressively and that there was nothing they could do for me then. I found this completely unprofessional and a bullying tactic that went too far. How is it okay to follow a female or anyone to their car and try to intimidate them?? To follow me until I am opening my car door just to make a passive aggressive comment then walk away is NOT okay! I will never buy a vehicle from this lot because of it. Needless to say, we found the EXACT vehicle for $2,000 less and with 3,000 less miles at a dealership that has way better reviews and already seems to have much better customer service. Stay away from this dealership if you can. Not the proper way to run a business. If I could give zero stars I would.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.