John Hinderer Honda
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Dealership Sales Review
sales Rating
Dangerous Car
Written by 02/23/2019
onless than 24 hours after buying a $15,000 used car from this company my husband I noticed intense exhaust fumes in the vehicle. we called Honda and explain to them what was going on and they were quick to have us bring it in. They looked it over and sent it to the Ford dealer to have their input. after having to track down information because no one got back to us they explain to us there was repairs that need to be made for the water pump and exhaust manifold. They also told us that we were responsible for these repairs. We explained to them that we did not feel that was fair after just spending that kind of money in their establishment. they did nothing to make the situation right there for we had to go pick up the car and take it to other places to get quotes for repairs. Come to find out there is no exhaust manifold it's all contained in the engine and what the problem was was the water pump the vacuum pump and there was a very visible crack in the catalytic converter. So on top of the $15,000 we spent at this company we now have to go out and get $2,000 worth of repairs so the exhaust fumes don't hurt my family. Thanks but no thanks.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No