Performance Chrysler Dodge Jeep Ram of Delaware
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Dealership Service Review
service Rating
Best service department in the Columbus area
Written byon 03/14/2019
I've bought 2 vehicles there (a 2019 RAM 1500 and a Pacifica), both buying experiences were seamless and hassle-free. Sales staff and finance were all courteous and genuine. But where they've truly shined has been in the service department. I had a couple of issues with my new truck, and I can honestly say that our service manager, Mark Cornell, is the absolutely the most customer-centric, professional and thoughtful individual I have ever encountered at a car dealership. He is truly a significant asset to the Performance team, and a big reason why I don't think we'll ever go to anyone else for our car-buying and service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No