Hyundai Of Bedford
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Dealership Sales Review
sales Rating
Grossly Disappointed
Written by 08/12/2020
onI found at Hyundai of Bedford a competitively priced Audi S7 2018. So I called to see what if any issues the car had. I was assured that H of B only buys cars that are top quality. And they perform a ~100-point inspection to make sure. I was excited and drove 2.5 hours to see the car. Sounded like a gem. That changed the second I started the car. I received a series of car errors in succession. Spoiler malfunction, ACC and Audi braking guard unavailable, Front tire pressure low. The AC did not work properly and the air smelled heavy with nicotine. That's when i noticed ~6 cigarette burns on the console and one completely through the leather driver’s seat. The front bumper was cracked. That explains the Driver Assist (ACC) failure. Various undercarriage plastic guard pieces missing. The rear bumper had multiple dents. The passenger side mirror was shattered. Unusable. Generally, the car was very dirty and I found spit (dry) in the center glove box. Later I told the dealerships owner what i found. He said used cars have "character". Not the character I want to spend for $51,000. An insult and a wasted day. Seriously?
I have photos of each point mentioned in this review.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No