John Hiester Chevrolet of Lillington

I dropped my car off on Saturday, had to wait for a part, so picked up on Tuesday. I took it because it was making a skipping sound and my mirror controls were not working. They told me, they could not duplicate the noise I was complaining about, but could fix the mirror problem. They also supposedly ran a diagnostic test. So when I picked my car up on Tuesday afternoon, before I could get home, after going to the store, my check engine light came on. I noticed my debit card, that was in my car console, was used on Monday (while my car was still at the shop). I called the dealer ship, spoke to the service manager, told him first about my check engine light, which he quickly informed me could not be contributed to my mirror motor. I told him why I originally brought the car in (skipping sound ) this could be reasonable that is the reason for said light. Had to take my car back to the shop on Wednesday morning. Guess what... they found purge valve issue . Why didn’t the diagnostic find this on Saturday? Now my debit card use... the manager said well he could not prove it happened while at the shop, and since most purchase attempts happened at motorcycle shops, he find it funny because no one that works at his shop ride motorcycles or dirt bikes... basically blowing off the fact that my debit card was used while my car and card was at their shop. Needless to say, that’s my last visit to this establishment. Poor customer service and didn’t care about my time of having to return my car one day after I picked it up.