John Hiester Chevrolet of Lillington

I had a wonderful car buying experience at John Hiester Chevrolet in Lillington, NC. I was in the market for a used Rav-4. I compiled a list of potential buys on my own from a few different dealerships. The one I found at Hiester Chevrolet happened to be my first choice and turned out to be the right one. I found it on Carfax's website and sent an inquiry through that. Ashely Herrington responded in a timely and professional manner. She was very friendly and helpful with scheduling a time for me to come look at the vehicle and put it on hold for me until I could get there later in the day. When I arrived at the dealership I saw the vehicle was already pulled up out front. My husband and I were able to do an initial walk around without being descended upon by a swarm of salespeople. Once we got inside we were paired up with salesman Kris Klingel. He was very friendly and patient with our questions and concerns. I opted to not buy it right away that night, because I wanted a little more time to think about it after seeing and driving the vehicle. I also wanted to get my father's take on the vehicle because every daddy's girl no matter how grown they are likes to have dad's opinion on decisions like this. Kris and the sales manager were very accommodating to that and allowed me to take it to show my father which I greatly appreciated. The concerns I had when I returned the next day were addressed with professionalism. They really made me feel like they genuinely cared about me being satisfied with the resolutions to the questions I had. Kris never got impatient or pushy which is so refreshing to see in a salesman. I myself once worked at a high sales and service volume car dealership for a few years. So I know from personal experience how and why car salesmen tend to get a bad reputation. Take it from me - you need not worry about that with this dealership. In fact this is the only car dealership I have set foot on during business hours where I didn't feel like chum in shark infested waters. In fact Kris Klingel was more like Kris Kringle - getting my new to me vehicle was darn near as good as waking up on Christmas morning to find the toy you asked Santa to bring you. Thank you Kris for your patience and professionalism. And thank you John Kiester Chevrolet of Lillington for all your hospitality.