Skip to main content

LaFayette Ford Lincoln

See all Inventory
Write Sales Review
LaFayette Ford Lincoln
5202 Raeford Rd, Fayetteville, NC 28304 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.5 out of 5 stars (56)
Recommend:
Yes (7) No (1)
Service Rating
4.1 out of 5 stars (69)
Recommend:
Yes (7) No (3)
Back to Service Reviews

Dealership Service Review

3 out of 5 starsservice Rating
Unsatisfied customer
Written by Will3529 on 07/19/2023
My door would not open from the rear passenger side inside of the vehicle. It was discovered that the cable had detached and fell to the bottom of the door. I paid 200 dollars for a diagnostic service that was not needed just to reattach a cable. My vehicle is a 2019 F150 with no accidents. This just doesn't seem right.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Addison Fisher on 07/20/2023
Dealer Response
We appreciate you taking the time to leave us your feedback and are sorry to hear you were not completely satisfied with your visit. We'd be more than happy to review the services completed on your vehicle if you would give our Service Manager, Loretta, a call at 910-424-0281 ext. 3311 at your earliest convenience. Thank you!
Report